Our CRM/BI Expertise and Practices:
- Siebel
- Clarify
- PeoplSoft Vantive
- Actuate
- Cognos
- Brio
- Crystal
In the present e-Business environment, it is vital to
combine an organization's processes and operations with
customer care. At the same time, the management must have
access to real-time, accurate information in order to
make the best possible business decisions. All the processed
data is contained at various levels within the organization.
The ability to copy, consolidate and analyze this data
for better decisions leads to a competitive advantage.
Uncovering and leveraging these advantages is the key
to Customer Relationship Management (
CRM)
and Business Intelligence (
BI).
There are various tool sets for gathering and presenting
this information to the management to achieve CRM soloutions
and Enterprise-Level
BI.
Customizing and implementing
CRM
solutions and
BI solutions
for Customer Relationship Management (
CRM)
systems is one of the specialties at netXert, Inc. We
are experts in project consulting and system integration,
with special emphasis on the creation and implementation
of business and technical strategies.